They stand behind their items. My first weeder snapped with a very deep taproot I was attempting to remove. Later on I looked it up and they replaced it no questions asked. Showed up to my door within 4 days of talking to customer service.
My weed puller broke after a year of use. You can’t repair the cast-iron working end, so they immediately replaced it for me. So pleased. This company is a pleasure. They help to make my life easy and happy : )
My favorite yard tool broke, but they just sent me a new one as promised!
Had an issue with the first one and emailed them sent them a picture of the issue and had a new one sent out with no problems. Great folks great product and awesome guarantee
We received the replacement weed remover. Everything was very fast and efficient. This is a good company. Thank you.
QUESTIONS & ANSWERSAsk a Question
Common Mistake Using Grampa's Weeder
Please make sure you take your foot off the lever footpad before you "lean" the tool.
This will ensure the tool works effectively.
Hi I’m in New Zealand and would like to purchase one there are non in stock at Amerzon do you ship to New Zealand
Hi Kevin, thank you for your interest in Grampa's Weeder. We just started selling the tool on Amazon-AU so I hope you are able to buy one there and have it shipped to you in New Zealand. Please let me know if this works!!
President - Grampa's Gardenware Co.
Can it be purchased in Australia?
How does the Lifetime Guarantee work?
Our lifetime guarantee is very simple. If your tool breaks, we'll it replace for free.
We do not ask that you send us the broken tool, but we do ask for pictures of the broken tool to assist our quality control department.
This warranty does not cover normal wear and tear, accidental damage, or misuse of the tool.
If you have further questions about our lifetime guarantee or want to contact us about getting a replacement please feel free to email us at Cathy@grampasgardenware.com
Thank you & Happy Weeding!